Email Configuration Settings:

Use the following recommended settings to configure your desktop e-mail application or to access Webmail. If you are using multiple devices to access the same mailbox (phone, PC and tablet for instance) we recommend IMAP over POP. This will leave a copy of your messages on the server, including folder structure and sent items which are then accessible on every device and via Webmail. Please note that we do advise regularly backing up your e-mail account and archiving old messages to maintain good performance.

Please note that you will need to enable ‘SMTP Authentication‘ in your mail client which can usually be enabled under the outgoing (SMTP) server settings. It should be set to ‘password’ mode and use the same details as your incoming mailserver.


  • Username: Your full e-mail address
  • Password: Chosen when you add the mailbox

  • POP3 Server: mail3.gridhost.co.uk (or mail.yourdomain.com for non-SSL if you prefer, but if you disable SSL, please use port 110)
  • POP3 Port: 995
  • SSL: On
  • SPA: Off

  • IMAP Server: mail3.gridhost.co.uk (or mail.yourdomain.com for non-SSL if you prefer, but if you disable SSL, please use port 143)
  • IMAP Port: 993
  • SSL: On
  • SPA: Off

  • Outgoing SMTP Server: mail3.gridhost.co.uk (or mail.yourdomain.com for non-SSL if you prefer, but if you disable SSL, please use port 25)
  • SMTP Port: 465
  • SSL: On
  • SPA: Off
  • SMTP Authentication: On (“Use same password as incoming server” in Outlook, or for Mac Mail, iPhone and iPad devices, please use “Password” mode)

  • Webmail Address: http://webmail.gridhost.co.uk (recommended)
  • Alternative Webmail: http://atmail.gridhost.co.uk

Setting up Microsoft Outlook 2010

Open Outlook and select File.Outlook 2010 set up 1
Click Add Account.

Outlook 2010 set up 2

Check Manually configure server settings or additional server types

Click Next

Outlook 2010 set up 3

Select Internet E-mail

Click Next

Outlook Email Set Up 4

Enter Your Name and E-mail Address

Choose IMAP as your account type

For Incoming mail server (IMAP), enter mail3.gridhost.co.uk. For Outgoing mail server (SMTP), enter mail3.gridhost.co.uk

In Logon Information enter the e-mail address and password that we created for you (you chose)

Configuration of the SMTP server in Outlook 2010

Click More Settings
Outlook email settings 6

Select Outgoing Server and then My outgoing server (SMTP) requires authentication

Outlook email settings 6

Select Advanced.
For Incoming server (IMAP) enter 993 and select SSL.
For Outgoing server (SMTP) enter 465 and select SSL.

Click OK